Institutional administration

Secretariat

The Secretariat supports governance, membership administration, programmes, communications and formal enquiries.

Core functions

Secretariat responsibilities are organised by function so that enquiries can be handled consistently.

  • Governance and statutory administration
  • Membership and institutional records
  • Programmes, events and publications
  • Data protection and formal concerns

Staff information

Staff profiles are published only after roles, authority and contact arrangements have been formally confirmed.

Service standard

Application, complaint and privacy matters follow their respective procedures rather than an informal priority system.