Scope
The procedure may cover member conduct, misleading use of the IASCU name, programme administration, publication accuracy and procedural complaints.
Emergencies and safeguarding
Immediate danger, suspected crime or safeguarding risk should be reported to the competent local authority. IASCU is not an emergency service.
Before submitting
Provide a clear account, relevant dates, available evidence and the outcome sought. Avoid unnecessary sensitive personal data.
Process
A suitable process includes acknowledgement, scope review, conflict check, evidence gathering, response, reasoned outcome and an auditable record.
Appeals
An eligible appeal should be considered by people who did not make the original decision and should address a defined procedural or material factual ground.
Fairness
Good-faith reporting must not lead to retaliation. Confidentiality is respected within the requirements of a fair review and applicable law.